At Angel Sky, your privacy is our priority. This Privacy Policy outlines how we collect, use, protect, and handle your personal and financial information when you visit our website or use our trading services.
1. Information We Collect
- Personal Information: Full name, email, phone number, address, date of birth, nationality, etc.
- Identification Documents: Government-issued ID, utility bills, and other KYC documentation.
- Financial Data: Bank details, payment history, transaction records, and account balances.
- Technical and Usage Data: IP address, browser type, device data, pages visited, login times, and cookies.
2. How We Use Your Information
- Create and manage your trading account
- Process deposits, withdrawals, and transactions securely
- Comply with regulatory and legal obligations (e.g., AML, KYC)
- Enhance user experience and platform performance
- Communicate important updates, promotions, or service changes
- Provide customer support and resolve disputes
3. Cookies and Tracking Technologies
Angel Sky uses cookies and similar tracking tools to:
- Personalize your experience
- Analyze site performance and user behavior
- Provide secure login sessions
You can modify your cookie settings through your browser at any time.
4. Data Sharing and Disclosure
We do not sell your personal data to third parties. However, we may share your data with:
- Legal or regulatory authorities upon request
- Banks or payment providers for transaction processing
- Trusted service providers (e.g., cloud storage, analytics) under strict confidentiality agreements
5. Data Security
Your data security is essential to us. We employ robust security measures including:
- SSL encryption
- Firewalls and intrusion detection
- Multi-factor authentication
- Secure servers and data centers
6. Your Rights
- Request access to your stored personal information
- Update or correct inaccurate information
- Withdraw consent for non-essential communications
- Request account closure and data deletion (where legally permissible)
7. Data Retention
Angel Sky retains your data for as long as necessary to:
- Comply with legal or regulatory requirements
- Maintain financial and transaction records
- Provide ongoing account support
Once the data is no longer needed, it is securely deleted or anonymized.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the effective date. We encourage you to review this policy regularly.
9. Contact Us
For any questions or concerns regarding these Terms, please contact us:
- 📧 Email: support@angelsky.com
- 📍 Address: Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay Gros-Islet, Saint Lucia
- 📞 Phone: +230-2148500